Information We Collect

When you use our appointment request or contact forms, we collect the information you provide directly — such as your name, phone number, email address, and details about your pet and the reason for your visit. We only use this information to respond to your request.

Like most websites, we also automatically collect some technical information when you visit — such as your browser type, device type, and pages viewed — through Google Analytics (see "Cookies & Analytics" below).

How We Use Your Information

We use the information you submit to respond to appointment requests and general inquiries, to contact you by phone or email about your pet's care, and to improve our website and services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies & Analytics

This website uses Google Analytics to understand how visitors use our site — which pages are viewed, how visitors arrived here, and general usage trends. Google Analytics uses cookies to collect this information anonymously. You can opt out of Google Analytics tracking by adjusting your browser settings or installing the Google Analytics opt-out browser add-on.

How We Protect Your Information

Form submissions are transmitted securely and delivered directly to our practice email. We take reasonable precautions to protect the information you share with us, but no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website links to third-party services we use in the course of business, including our online pharmacy. These third parties have their own privacy policies, and we encourage you to review them — we are not responsible for the privacy practices of sites we do not operate.

Children's Privacy

Our website is intended for adult pet owners and is not directed at children. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The "effective date" above will always reflect the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at info@engelbergkristy.com, call us at (203) 367-4475, or write to us at 181 Kings Highway E, Fairfield, CT 06825.

Questions about your privacy?

We're happy to answer any questions you may have about how we handle your information.